Eliminating minor faults yourself, En 15 – Neff KI8413D30G User Manual

Page 15

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15

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following

information.
Customer service will charge you for advice – even if the appliance is still under

guarantee!

Fault

Possible cause

Remedial action

Temperature differs greatly

from the set value.

In some cases it is adequate to switch off

the appliance for 5 minutes.
If the temperature is too high wait a few hours

and check whether the temperature has

approached the set value.
If the temperature is too low check

the temperature again the next day.

The temperature in

the refrigerator

compartment is too cold.

Temperature has been set

too low.

Increase the temperature.

The refrigerating unit

is switching on more

frequently and for longer.

Appliance opened

frequently.

Do not open the appliance unnecessarily.

The ventilation openings

have been covered.

Remove obstacles.

Appliance has no

refrigeration capacity.
The light does not work.
The display does not

illuminate.

Appliance has been switched

off.

Press the On/Off button.

Power failure.

Check whether the power is on.

The fuse has been switched

off.

Check the fuse.

The mains plug has not been

inserted properly.

Check whether the mains plug is secure.

Appliance is not cooling,

temperature display and light

are lit.

Showroom mode is

switched on.

Hold down alarm button, Fig "/5, for

10 seconds until an acknowledgement signal

sounds.
After a short time check whether your

appliance is cooling.

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