7 troubleshooting & faqs – Philips 191V2SB 48 cm 19" w V-line WXGA+ User Manual

Page 35

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39

7.1 Troubleshooting

This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.

Common Problems

No Picture (Power LED not lit)
• Make sure the power cord is plugged into

the power outlet and into the back of the

monitor.

• First, ensure that the power button on the

front of the monitor is in the OFF position,

then press it to the ON position.

No Picture (Power LED is Green)
• Make sure the computer is turned on.
• Make sure the signal cable is properly

connected to your computer.

• make sure the monitor cable has no bent

pins on the connect side. If yes, repair or

replace the cable.

• The Energy Saving feature may be activated

Screen says

• Make sure the monitor cable is properly

connected to your computer. (Also refer to

the Quick Set-Up Guide).

• Check to see if the monitor cable has bent

pins.

• Make sure the computer is turned on.

AUTO button doesn't function
• The auto function is applicable only in

VGA- Analog mode. If the result is not

satisfactory, you can do manual adjustments

via the OSD menu.

Note

The Auto Function is not applicable in

DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power

source immediately for safety

• Contact with Philips customer service

representative immediately.

Imaging Problems

Image is not centered
• Adjust the image position using the “Auto”

function in OSD Main Controls.

• Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

Image vibrates on the screen
• Check that the signal cable is properly securely

connected to the graphics board or PC.

Vertical flicker appears

• Adjust the image using the “Auto” function

in OSD Main Controls.

• Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

7 Troubleshooting & FAQs

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