Environment, Guarantee and service, Troubleshooting – Philips Lámpara de infrarrojos InfraCare User Manual

Page 10: Specifications

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Do not attempt to replace the lamp if the lamp stops working. Contact the Philips Consumer

Care Centre for information.
Note: If the lamp stops working during the guarantee period, do not attempt to replace it yourself, but

contact the Philips Consumer Care Centre to have the appliance replaced.

Environment

- Do not throw away the appliance with the normal household waste at the end of its life, but

hand it in at an official collection point for recycling. By doing this, you help to preserve the

environment (Fig. 14).

guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.

philips.com or contact the Philips Consumer Care Centre in your country (you find its phone

number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,

go to your local Philips dealer.

troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

Problem

Possible cause

Solution

The appliance

does not go on.

The plug is

not inserted into the

wall socket properly.

Put the plug in the wall socket properly.

There is a power

failure.

Connect another appliance to check if the power

supply works.

The lamp is defective. Contact the Philips Consumer Care Centre.
The mains cord is

damaged.

If the mains cord is damaged, you must have it

replaced by Philips, a service centre authorised by

Philips or similarly qualified persons in order to avoid

a hazard.

specifications

Model

HP3621

Rated voltage (V) Hong Kong/Singapore/Europe

230

Rated voltage (V) China/Korea

220

Rated voltage (V) Malaysia

240

Rated voltage (V) Taiwan

110

Rated frequency (Hz) Hong Kong/Singapore/

Europe

50/60

Rated frequency (Hz) China/Malaysia

50

Rated frequency (Hz) Korea/Taiwan

60

EnglisH

10

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