Troubleshooting – Philips Afeitadora NIVEA FOR MEN User Manual

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Guarantee & service

If you need information or if you have a problem,

please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre

in your country (you find its phone number in

the worldwide guarantee leaflet). If there is no

Customer Care Centre in your country, go to

your local Philips dealer or contact the Service

Department of Philips Domestic Appliances and

Personal Care BV.

Troubleshooting

1

The shaving heads do not move smoothly over

the skin.

Cause: not enough shaving gel/lotion has been

applied.

Press the pump button a few times until sufficient

NIVEA FOR MEN shaving gel/lotion has been

released to allow the shaving heads to move

smoothly over your face again.

2

Reduced shaving performance

Cause 1: the shaving heads are dirty.

The shaver has not been cleaned immediately after

use and/or has not been rinsed long enough and/or

the water used to rinse the shaver was not hot

enough.

Clean the shaver thoroughly before you continue

shaving. See chapter ‘Cleaning and maintenance’.

Cause 2: long hairs are obstructing the shaving

heads.

Press the release button to open the shaving unit.

Turn the wheel anticlockwise (1) and remove the

retaining frame (2).

Clean the cutters and guards.

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