Troubleshooting – Philips Friteuse User Manual
Page 11
guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal
Care BV.
troubleshooting
Problem
Possible cause
Solution
The fried food
does not have a
golden brown
colour and/or is
not crispy.
You have selected a too
low temperature.
Check the package of the food to be fried or
chapter ‘Quantities, temperatures and frying
times’ for the correct temperature.
You have not fried the
food long enough.
Check the package of the food to be fried or
chapter ‘Quantities, temperatures and frying
times’ for the correct frying time.
There is too much food in
the basket.
Never fry more food at one time than the
quantity that is mentioned in chapter
‘Quantities, temperatures and frying times’.
The fryer does
not work.
The thermal safety cut-out
has been activated.
Go to your Philips dealer or a service centre
authorised by Philips to have the fuse replaced.
The fryer gives off
a strong
unpleasant smell.
The removable filter is
saturated.
Remove the filter and clean it in hot water
with some washing-up liquid or in the
dishwasher.
The oil or fat is no longer
fresh.
Change the oil or fat. Regularly sieve the oil or
fat to keep it fresh longer.
The type of oil or fat you
use is not suitable for
deep-frying food.
Use frying oil or liquid frying fat of good quality.
Never mix different types of oil or fat.
Steam escapes
from other places
than the filter.
You have not closed the
lid properly.
Close the lid properly.
The removable filter is
saturated.
Remove the filter and clean it in hot water
with some washing-up liquid or in the
dishwasher.
Oil or fat spills
over the edge of
the fryer during
frying.
There is too much oil or
fat in the fryer.
Make sure the oil or fat in the fryer does not
exceed the maximum level.
The food contains too
much moisture.
Dry the food thoroughly before you fry it and
fry the food according to the instructions in
this user manual.
EnglisH
11