Philips HomeHero Aspirateur avec sac - Manual (Page 19)

guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone number in the worldwide
guarantee leaflet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
1 The suction power is insufficient.
A Check if the dustbag is full.
If necessary, replace the disposable dustbag or empty the reusable dustbag
(some countries only).
B Check if the filters need to be cleaned or replaced.
If necessary, clean or replace the filters.
C Check if the suction power selection wheel is in maximum position.
D Check if the nozzle, tube or hose is blocked up.
- To remove the obstruction, disconnect the blocked-up item and
connect it (as far as possible) the other way around. Switch on the
vacuum cleaner to force the air through the blocked-up item in
opposite direction.
2 Specific types only: hairs are entangled around the brush inside the
mini turbo brush.
A Clean the mini turbo brush. See chapter ‘Cleaning’, section ‘Cleaning the
mini turbo brush’.
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