English – Philips SENSEO® Machine à café à dosettes User Manual

Page 30

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Problem

Solution

I cannot take

the coffee

spout out of

the machine.

You can only remove the coffee spout after you have

removed the coffee collector.

I cannot open

the lid.

A vacuum may have temporarily formed under

the lid.
Switch off the machine. Pull up the lever as far as it

goes and wait 24 hours before you open the lid. You

may need to use quite some force.
Make sure that the sieve in the centre of the pod

holder is not clogged. If it is, unclog the sieve by

holding the pod holder under a running tap. If

necessary, you can use a washing-up brush to unclog

the sieve.
Make sure you do not move the SENSEO

®

machine.

Moving the machine, placing it outdoors or in a

cool or cold environment does not accelerate the

unlocking of the lid.
Do nOt put the SENSEO

®

machine in the fridge

or freezer, as this does not accelerate the unlocking

of the lid.
If problems continue to occur, contact the Philips

Consumer Care Centre in your country.

The coffee

machine

produces less

coffee than

before.

Perhaps the sieve in the centre of the pod holder is

clogged. If this is the case, unclog the sieve by rinsing

the pod holder under a running tap. Use a washing-

up brush to clean the sieve, if necessary.

Descale the machine (see chapter ‘Descaling’).

EnglisH

30

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