Bose RC-35S2 - Manual (Page 14)

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English TAB 6 TAB 8 TAB 7 TAB 3 TAB 5 TAB 2 TAB 4
R
EFERENCE
Troubleshooting Customer service
For questions about the RC-35S2 remote or
LIFESTYLE
® system expansion, contact your local
Bose dealer.
To contact Bose directly, see the address list
included with your LIFESTYLE
® system or visit
http://owners.Bose.com.
Technical information
Remote control range: 65 ft (20 m)
Size: 1.0"H x 2.3"W x 7.7"L
(2.5 cm x 5.8 cm x 19.5 cm)
Weight: 6.9 oz (195 g)
Battery type: AAA or IEC-LR3 1.5V batteries (4)
Frequency: U.S./Canada/other: 27.145 MHz
EU/other: 40.685 MHz
Problem What to do
System not
responding to
controls • Make sure the RC-35S2 remote and the
main room system have the same house
code. See “Getting the remote ready” on
page 3.
• Make sure the RC-35S2 remote and the
expansion system have the same room
code. See “Getting the remote ready” on
page 3.
A device is not
responding to
remote control
commands • Make sure the device is on.
• Install an IR blaster in the main room.
Intermittent
operation using
the RC-35S2
remote • Check the batteries to see if they need
changing.
• Move the remote to a different location to
see if the problem is simply caused by
“dead spots” in the building.
System turns on
or off, or changes
sources
unexpectedly
when no buttons
on the RC-35S2
remote have been
pressed • Check to see if someone in the main room
is using the primary remote control in that
way.
• You may be experiencing a control conflict
with another LIFESTYLE ® system near
your home. Change the house code. See
“Changing the house code” on page 9.
RC35S2_OG.book Page 12 Friday, March 26, 2010 12:17 PM