Troubleshooting – Philips Satinelle Epilierer User Manual

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troubleshooting

If the appliance does not work or does not work properly, first check the

list below. If the problem is not mentioned in this list, the appliance

probably has a defect. In that case we advise you to take the appliance to

your dealer or to an authorised Philips service centre.

Problem

Cause

Solution

Poor

epilating

results.

You move the

epilator in the

wrong direction.

Move the appliance against the

direction of hair growth, with the on/

off slide pointing in the direction in

which you move the appliance.

You place the

epilating

head on the

skin at the

wrong angle.

Make sure that you place the

appliance perpendicularly onto the

skin (see chapter ‘Using the

appliance’).

You used a

(depilatory)

cream prior to

epilation.

Make sure your skin is clean, entirely

dry and free from grease. Do not use

any cream before you start epilating.

Make sure that the hairs to be

removed have a length of at least

3mm to guarantee proper hair

removal.

The

sensitive area

cap is on the

epilating head

when you

epilate your

legs.

Do not use the sensitive area cap

when you epilate your legs, as the cap

reduces the number of active epilating

discs. NB: Never use the epilator

without the precision cap when you

epilate your underarms or bikini line.

EnglisH

1

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