Troubleshooting, Se ct io n – Belkin F5D7050 User Manual

Page 35

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Troubleshooting

Troubleshooting

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For more information about setting up a SSID please reference
your router’s user manual.

If issues persist even at close range, please contact Belkin
Technical Support.

Link LED is solid but cannot connect to the Internet

If you have a signal but can’t get online or obtain an IP address,
the problem may be that a mismatch between the Encryption key
settings in your computer and router.

Check the WEP key settings to see if they match. The key is
case-sensitive and the spelling on each computer and router
must be exactly the same in order for the Adapter to connect
to the router. For more information about encryption please see
“Profile Tab: creating a Profile” on page 17 of this manual.

If issues persist even at close range, please contact please
contact Belkin Technical Support

Data transfer is sometimes slow

Wireless Technology is radio-based, which means connectivity
and the throughput performance between devices

decreases

when the distance between devices

increases. Other factors that

will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move further from the wireless router or access point.

In order to determine if wireless issues are related to range,
we suggest temporarily moving the computer, if possible, to
five to ten from Wireless Router. Please see the section titled
“Placement of your Wireless Networking Hardware for Optimal
Performance” on page 2 of this manual.

If issues persist even at close range, please contact please
contact Belkin Technical Support

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