Problems with the lan interface, Problem, Corrective action – Billion Electric Company BiPAC 7202GR2 User Manual

Page 95

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Frequent loss of

ADSL linesync

(disconnections).

Ensure that all other devices connected to the same

telephone line as your router (e.g. telephones, fax machines,

analogue modems) have a line filter connected between

them and the wall socket (unless you are using a Central

Splitter or Central Filter installed by a qualified and licensed

electrician), and ensure that all line filters are correctly

installed and the right way around. Missing line filters or line

filters installed the wrong way around can cause problems

with your ADSL connection, including causing frequent

disconnections. If you have a back-to-base alarm system you

should contact your security provider for a technician to make

any necessary changes.

Problems with the LAN Interface

Problem

Corrective Action

Can’t ping any PCs

on the LAN.

Check the Ethernet LEDs on the front panel. The LED should

be on for a port that has a PC connected. If it is off, check the

cables between your router and the PC. Make sure you have

uninstalled any software firewall for troubleshooting.

Verify that the IP address and the subnet mask are consistent

between the router and the workstations.

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