Troubleshooting – Philips 10FF3CMI-37 User Manual

Page 11

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My Digital
PhotoFrame does
not go into Auto-off
status after I set it.

My Digital
PhotoFrame is ON
but the system
does not respond
anymore!

My Digital
PhotoFrame does
not show some of
my photos.

Why the photos
distort?

What is the
difference between
background, Auto fit
and RadiantColor?

Ensure that you set current time, Auto off and Auto on
correctly.

• Ensure that the PhotoFrame is properly powered.
• Use a pin to trigger the RESET button located on the back to

restore the PhotoFrame.

• The PhotoFrame shows photos in JPEG format.

If the format of picture is different as the PhotoFrame (for
example,if you set "auto fit" on the PhotoFrame, a 4x3 photo input
into a (16x9) PhotoFrame may distort. You can set a background
colour or set RadiantColor. A background colour keeps the
correct aspect ratio but may have black bar (or the background
colour you select). we recommend you to select RadiantColor to
keep the correct aspect ratio with the exterior of photo colour
RadiantColor does give you the best viewing experience. Users
can go to: Main menu>Slideshow>Background>RadiantColor/
Auto fit/black/red/gray.

If the picture format is different as the PhotoFrame, the
PhotoFrame provides several solutions for it.
1. Auto fit: it is just like wide screen TV, the PhotoFrame extends

the photo to fill fully the screen with picture distortion.t

2. Background colour: the PhotoFrame displays a photo without

distortion but with black bar or a selected background colour.

3. RadiantColor: the PhotoFrame displays a photo without

distortion with RadiantColor. RadiantColor is a new technology
that the system analyses the colour of picture edge and extend
the colour to fill the screen. This does improve the viewing
experience. Users can go to: Main menu>Slideshow>Backgroun
d>RadiantColor/Auto fit/black/red/gray.

Problem

Tip

Troubleshooting

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