Roubleshooting, Cleaning and care – Philips 27PT41B User Manual

Page 48

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48

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ROUBLESHOOTING

• Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into

the outlet and push the POWER button again.

• Check that the outlet is not on a wall switch.
• Be sure the fuse is not blown on the AC power strip, if one is being used.

• Check antenna connections. Are they properly secured to the TV's ANT 75

plug?

• Check the TUNER MODE control for the correct tuner setting.
• Try running the Auto Program feature to find all available channels.
• Press the AV button on the remote to make sure the correct signal source is selected

(AV 1 [or CVI], AV 2, AV 3, or S-VIDEO).

• Check the batteries. If necessary, replace them with AA Heavy Duty (Zinc Chloride) or

Alkaline batteries.

• Clean the remote control and the remote control sensor window on the TV.
• Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into

the outlet and push the POWER button again.

• Be sure the fuse is not blown on the AC power strip, if one is being used.
• Check to be sure the TV outlet is not on a wall switch.

• Check the VOLUME buttons.
• Check the MUTE button on the remote control.
• Check the SPEAKER onscreen control. If it is in the OFF position, sound at the set will

be eliminated.

• If you’re attempting to hook up auxiliary equipment, check the audio jack connections.
• (If applicable) Check the audio receiver for the correct operating mode.

• Repeat channel selection.
• Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s

memory.

• Check to be sure the TUNER MODES are set to the CABLE option and run the Auto

Program feature to find all available channels.

P

lease make these simple checks
before calling for service.

Because charges for TV installa-
tion and adjustment of customer
controls are not covered under
your warranty, these tips can save
you time and money.

CAUTION: A video source (such as a video game, compact disc interactive [CDI], or
TV information channel) that shows a constant nonmoving pattern on the TV screen can
cause picture tube damage. When your TV is continuously used with such a source, the
pattern of the nonmoving portion of the game (or other source) can leave a permanent
image on the picture tube. When youÕre not using the video source, turn it OFF. Also,
regularly alternate the use of such video sources with normal TV viewing.

No Power

No Picture

No Sound

Remote Does Not

Work

TV Displays Wrong

Channel or No

Channels Above 13

¥ To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet

before cleaning.

¥ When you are cleaning the TV, take care not to scratch or damage the screen surface

(avoid wearing jewelry or using anything abrasive). Wipe the front screen with a clean
cloth dampened with water. Use even, easy, vertical strokes when cleaning.

¥ Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of

cool, clear water. Use a clean, dry cloth to dry the wiped surfaces.

¥ Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they

might cause permanent marring of the cabinet finish.

Cleaning and Care

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