Computer connection issues, Contact us, Sound issues – Philips LED TV 22PFL3405 56 cm 22" HD Ready with Digital Crystal Clear User Manual

Page 34: Hdmi connection issues

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If you use an HDMI-to-DVI adapter

or HDMI-to-DVI cable, check that an
additional audio cable is connected to
AUDIO (mini-jack only).

Computer connection issues

The computer display on the TV is not stable:

Check that your PC uses the supported

resolution and refresh rate.
Set the TV picture format to unscaled.

Contact us

If you cannot resolve your problem, refer to the
FAQs for this TV at www.philips.com/support.

If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in this user manual.

Warning

Do not attempt to repair the TV yourself. This

may cause severe injury, irreparable damage to
your TV or void your warranty.

Note

Make a note of your TV model and serial

number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.

The picture does not fit the screen; it is too
big or too small:

Try using a different picture format.


The picture position is incorrect:

Picture signals from some devices may

not fit the screen correctly. Check the
signal output of the device.

Sound issues

There is a picture but sound quality is poor:

Note

If no audio signal is detected, the TV

automatically switches the audio output off
— this does not indicate malfunction.

Check that all cables are properly

connected.
Check that the volume is not set to 0.

Check that the sound is not muted.


There is a picture but the sound quality is
poor:

Check that the sound settings are

correctly set.

There is a picture but sound comes from one
speaker only:

Verify that sound balance is set to the

centre.

HDMI connection issues

There are problems with HDMI devices:

Note that HDCP (High-bandwidth Digital

Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
If the TV does not recognise the HDMI

device and no picture is displayed, try
switching the source from one device to
another and back again.
If there are intermittent sound

disruptions, check that output settings
from the HDMI device are correct.

EN

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