Problems with the lan interface – Billion Electric Company 7300VP User Manual

Page 126

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Frequent loss of

ADSL linesync

(disconnections).

Ensure that all other devices connected to the same

telephone line as your router (e.g. telephones, fax machines,

analogue modems) have a line filter connected between

them and the wall socket (unless you are using a Central

Splitter or Central Filter installed by a qualified and licensed

electrician), and ensure that all line filters are correctly

installed and the right way around. Missing line filters or line

filters installed the wrong way around can cause problems

with your ADSL connection, including causing frequent

disconnections. If you have a back-to-base alarm system

you should contact your security provider for a technician to

make any necessary changes.

Problems with the LAN Interface

Can’t ping any PCs

on the LAN.

Check the Ethernet LEDs on the front panel. The LED

should be on for a port that has a PC connected. If it is off,

check the cables between your router and the PC. Make

sure you have uninstalled any software firewall for

troubleshooting.

Verify that the IP address and the subnet mask are

consistent between the router and the workstations.

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