10 troubleshooting – Philips SA5MXX04KF-37 User Manual

Page 18

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16 EN

10 Troubleshooting

If MIX is not working properly or the display

freezes, you can reset it without losing data:

How do I reset MIX?

• Insert a pen tip or other object into the

reset hole on MIX. Hold until the player

shuts down.

• If the reset option is unsuccessful, recover

MIX through Philips Device Manager:

1

On your PC, launch Philips Device

Manager.

2

Enter the recovery mode:
a

Switch off MIX.

b

Press and hold the Volume Up button,

and then, connect MIX to your PC.

c

Keep holding the button until Philips

Device Manager recognizes MIX and

enters the recovery mode.

3

Start the recovery process:
a

On Philips Device Manager, click the

Repair button. Follow the onscreen

instructions to complete the recovery

process.

b

When the recovery is completed,

disconnect MIX from your PC.

4

Restart MIX.

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