Philips Norelco Shaver 5100 Series 5000 wet & dry electric shaver AT928 TripleTrack heads Pivot Flex & Float system 60 min shaving 1 hour charge AquaTech wet & dry technology with Aquatec wet and dry and Pop-up trimmer User Manual

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guarantee restrictions
The shaving heads (cutters and guards) are not

covered by the terms of the international guarantee

because they are subject to wear.

Troubleshooting

This chapter summarises the most common

problems you could encounter with the appliance. If

you are unable to solve the problem with the

information below, visit www.philips.com/

support for a list of frequently asked questions or

contact the Consumer Care Centre in your country.

Problem

Possible cause

Solution

The shaver does

not shave as well

as it used to.

The shaving

heads are

damaged or

worn.

Replace the shaving heads

(see chapter ‘Replacement’).

Foam or gel

residues clog

up the shaving

heads.

Rinse the shaving unit under a

hot tap (see chapter ‘Cleaning

and maintenance’).

Long hairs

obstruct the

shaving heads.

Clean the shaving heads one

by one (see chapter ‘Cleaning

and maintenance’).

You have not

inserted the

shaving heads

properly.

Make sure that the projections

of the shaving heads fit exactly

into the recesses (see chapter

‘Cleaning and maintenance’).

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