Learning more, service, and support, Applecare service and support – Apple MacBook (13-inch, Early 2009) User Manual

Page 53

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Chapter 4

Problem, Meet Solution

53

Learning More, Service, and Support

Your MacBook does not have any user-serviceable parts other than the battery and the

memory. If you need service, contact Apple or take your MacBook to an Apple

Authorized Service Provider. You can find more information about the MacBook

through online resources, onscreen help, System Profiler, or Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support. Choose

your country from the pop-up menu. You can search the AppleCare Knowledge Base,

check for software updates, or get help from Apple’s discussion forums.

Onscreen Help

You can look for answers to your questions, as well as instructions and troubleshooting

information, in Mac Help. Choose Help > Mac Help.

System Profiler

To get information about your MacBook, use System Profiler. It shows you what

hardware and software is installed, the serial number and operating system version,

how much memory is installed, and more. To open System Profiler, choose Apple () >

About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook comes with 90 days of technical support and one year of hardware

repair warranty coverage at an Apple Store retail location or an Apple-authorized repair

center, such as an Apple Authorized Service Provider. You can extend your coverage by

purchasing the AppleCare Protection Plan. For information, go to www.apple.com/

support/products or the website for your country listed below.

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