Apple TV (1st generation) User Manual
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Chapter 4
Problem? No problem.
 Apple TV cannot connect to a wireless network that contains high (extended) ASCII
or double-byte (Unicode) characters (such as Japanese, Korean, or Chinese) in their
name or password.
 If your network has security enabled, make sure you’ve entered the correct password.
If your TV screen appears fuzzy or black
 Make sure you’re using the correct video cables and that they are connected firmly to
Apple TV and to your TV.
 Make sure the input setting you’ve selected on your TV matches the input your video
cables are connected to. See the documentation that came with your TV for more
information.
If your TV screen still appears fuzzy or black, you may need to select a video mode your
TV supports.
To select a video mode:
1
Press and hold both » and ∂ on the Apple Remote for about 6 seconds.
2
Press ∂ or D on the Apple Remote to cycle through the display resolutions.
3
When Apple TV reaches an acceptable display resolution and “If you can see the Apple
logo, select OK” appears on your TV screen, press ’ .
If you can see a picture but Apple TV isn’t responding
 Try pressing and holding » on the Apple Remote to return to the Apple TV main
menu.
 Make sure your TV is turned on and functioning correctly. See the documentation
that came with your TV for more information.