Using apple hardware test – Apple MacBook (13-inch, Late 2006) User Manual

Page 46

Advertising
background image

46

Chapter 4

Problem, Meet Solution

If you forgot your password
You can reset your administrator password and passwords for all other accounts.

1

Insert the Mac OS X Install Disc 1. Then restart your computer and hold down the C key
as it starts up.

2

Choose Utilities > Reset Password from the menu bar. Follow the onscreen instructions.

If you have trouble ejecting a disc
 Quit any applications that might be using the disc and try again.
 If this doesn’t work, restart the computer while holding down the trackpad button.

Using Apple Hardware Test

If you suspect a problem with the MacBook hardware, you can use the Apple Hardware
Test application to help determine if there is a problem with one of the computer’s
components, such as the memory or processor.

To use Apple Hardware Test:

1

Disconnect all external devices from your computer except the power adapter.
If you have an Ethernet cable connected, disconnect it.

2

Insert the Mac OS X Install Disc 1 that came with your computer.

3

Restart your computer and hold down the D key as it starts up.

4

When the Apple Hardware Test main screen appears, follow the onscreen instructions.

5

If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software related.

Advertising