Apple iPod (Original) User Manual
Page 14

• If that doesn’t work, restart your computer.
• If that doesn’t work, your iPod may need to be reset. Connect iPod
to the iPod Power Adapter and connect the adapter to a working
electrical outlet.Then press and hold the Play and Menu buttons
for at least 5 seconds, until the Apple logo appears.
• If that doesn’t work, you may need to restore iPod’s software.
To download the iPod Software Updater application, go to
www.apple.com/ipod
• For more information, go to the iPod support site at
www.apple.com/support/ipod
My FireWire port cover came off.
• The FireWire port cover (available with some models of iPod) is
designed to be removable. If it comes off, you can reinsert it.
My Apple iPod Remote isn’t working.
• Make sure the remote’s Hold switch is off.
• Make sure the remote is plugged firmly into iPod’s headphones
port, and that the Apple Earphones are plugged firmly into
the remote.
• The iPod Remote is included with some models of iPod, and can
be purchased separately at
www.apple.com/store
10
Tips and tr
oubleshooting
4-2141A_iPod UG Mac 8/8/02 11:12 AM Page 10