Itunes store and app store, 143 itunes store and app store, A song, video, or other item won’t play – Apple iPad iOS 3.2 User Manual

Page 143: No image on tv or projector, Itunes or app store isn’t available

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A Song, Video, or Other Item Won’t Play

The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t
support. For information about the audio and video file formats iPad supports. go to
www.apple.com/ipad/specs.

If a song or video in your iTunes library isn’t supported by iPad, you may be able to
convert it to a format iPad supports. For example, you can use iTunes for Windows to
convert nonprotected WMA files to a format iPad supports. For more information,
see iTunes Help.

No Image on TV or Projector

Not all applications support sending video to a TV or projector. Of the built-in
applications, Photos, Video and YouTube do support this.

In Photos, you must start a slideshow, and you must use the Dissolve transition.

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Go to Settings > Video and make sure the selections are correct for your TV or

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projector. To view HD videos in high resolution, you must use a component video
cable.
External video is only active when the video is playing. The video does not play on

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iPad and the TV or projector at the same time.
Make sure the video cable is firmly connected at both ends, and that it’s a

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supported cable.
If no video appears, press the Home button and then disconnect and reconnect the

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cable and try again.

iTunes Store and App Store

iTunes or App Store Isn’t Available

To use the iTunes Store or the App Store, iPad must have an Internet connection.
See “Connecting to the Internet” on page 33.

To purchase content from the iTunes Store or the App Store, you need an iTunes Store
account. You can set up an account on iPad. From the Home screen, choose Settings >
Store. See “Store” on page 132.

You can also set up an account on your computer by opening iTunes and choosing
Store > Create Account.

Note: The iTunes Store and the App Store are available only in some countries.

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Appendix B

Tips and Troubleshooting

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