Syncing doesn’t work, Contacts, calendars, or bookmarks don’t sync – Apple iPod touch iOS 2.0 User Manual

Page 104

Advertising
background image

104

Appendix A

Troubleshooting

Syncing Doesn’t Work

The iPod touch battery might need to be recharged. For information about charging

Â

iPod touch, see “Charging the Battery” on page 27.
Disconnect other USB devices from your computer and connect iPod touch to a

Â

different USB 2.0 port on your computer (not on your keyboard).
Restart your computer and reconnect iPod touch to your computer.

Â

Download and install (or reinstall) the latest version of iTunes from

Â

www.apple.com/itunes.

Contacts, Calendars, or Bookmarks Don’t Sync

Download and install (or reinstall) the latest version of iTunes from

Â

www.apple.com/itunes.
If you’ve set up a MobileMe or Microsoft Exchange account on iPod touch, iTunes

Â

won’t sync the contacts, calendars, or bookmarks you set to sync in the iPod touch
Info preference pane. You must disable any items in MobileMe or Exchange that
you want to sync through iTunes. In Settings, tap “Mail, Contacts, Calendars,” tap the
MobileMe or Exchange account, and deselect any items you want to sync through
iTunes. If you have both MobileMe and Exchange accounts, you must deselect those
items in both accounts.
Note: When you deselect Contacts or Calendars in your MobileMe or Exchange
account, the contact or calendar information is no longer accessible via iPod touch.

You Don’t Want to Sync Info on iPod touch to Your Computer

Replace contacts, calendars, mail accounts, or bookmarks on iPod touch with
information from your computer.

Replace iPod touch information:

1

Open iTunes.

2

As you connect iPod touch to your computer, press and hold Command-Option (if

you’re using a Mac) or Shift-Control (if you’re using a PC) until you see iPod touch in
the iTunes sidebar. This prevents iPod touch from syncing automatically.

3

Select iPod touch in the iTunes sidebar and click the Info tab.

4

Under “Replace information on this iPod touch,” select Contacts, Calendars, Mail

Accounts, or Bookmarks. You can select more than one, if you like.

5

Click Apply.

Information of the selected type is erased from iPod touch and replaced with what’s
on your computer. The next time you sync, iPod touch syncs normally, adding
information you’ve entered on iPod touch to your computer, and vice versa.

Advertising