Trouble-shooting – Beam Electrolux Alliance V.1 User Manual
Page 9
 
9
Hose Care
For optimum benefit, the hose should be used and stored at temperatures above 40˚F (5˚C). Always hang up 
the hose when not in use using the hose hanger supplied. If hose should become clogged, insert the wand 
end into the utility inlet on the power unit. Seal connection. Turn on the power unit with the manual switch. The 
obstruction should be quickly vacuumed out. If, however, the hose remains clogged, insert an electrician’s fish 
tape (wire) or garden hose through the hose to remove the obstruction, being careful not to puncture the hose. 
Disconnect hose handle from wands before storing. DO NOT store hose in direct sunlight.
TROUBLE-SHOOTING
Automatic Shut-Off
The Alliance Central Vacuum comes equipped with a timed automatic shut off set to automatically turn your 
power unit off if your vacuum is left to run for 30 minutes. The shut off is to protect you in the event the vacuum 
is inadvertently left on. The shut-off timer is easily reset by turning the power unit on by way of the on/off button 
on your hose handle or on the power unit.
The system is also equipped with a thermal protection shut-off to protect the power unit from overheating, In the 
event a thermal shut-off occurs, a motor fault icon will be displayed on the screen of the power unit and a red 
flashing fan blade will show on the Alliance hose handle. Please allow for the unit to cool for approximately 30 
minutes. If the unit does not restart after the 30 minutes, please contact your local authorized dealer/distributor.
Partial Loss of Suction
1. Clean out dirt receptacle. Ensure filter is free from debris, tears and or punctures. If this does not resolves 
issue, see step 2.
2. Turn ON vacuum at Power Unit. Check suction at Power Unit. If strong, check the suction at each inlet. If it 
is not the same suction at each one, the line may be partially clogged. To locate a clog, compare the suction 
at each inlet. First check the inlet closest to the power unit then continue to check each successive inlet until 
you locate inlet with loss of suction.. The obstruction will be located between this inlet and the one previously 
checked. To remove clog, carefully insert electrician’s fish tape into the inlet and push obstruction through. Or, 
If you have a secondary vacuum, you can put vacuum hose into inlet, turn on secondary vacuum and draw out 
obstruction. If this fails to remove the clog, call your local authorized dealer/distributor.
Total Loss of Suction (with motor running)
1. Check power, light on screen.
2. If you have good suction at the unit, but no suction in the hose then there is a clog in the pipes or hose. To 
remove the clog, refer to step 2 above or call your local authorized dealer/distributor. If obstruction is in your 
hose, take your hose to local dealer.
Motor Refuses to Start
1. Check to ensure central vacuum is plugged into an electrical outlet.
2. Check fuses or breakers in your homes electrical panel
3. If power unit has power but your inlets turn on vacuum, the problem will be in your low voltage wiring to the 
wall inlets.
4. If you are unable to resolve your issue, call your local authorized dealer/distributor.