Scanning tips, Troubleshooting – I.R.I.S. IRISPen Express 7 User Manual
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Scanning Tips
The following scanning tips help improve the scanning quality.
• Make sure that both sharp ends of the scanner tip always touch the page during scanning.
• Scan one line of text at a time. Make sure the line is approximately in the middle of the two scanner tips.
• Avoid scanning too slowly. Slide the IRISPen™ smoothly, in a fluid motion.
• Avoid applying excessive pressure. Otherwise, the scanning may result in jerky, uneven motions.
Troubleshooting
Should you experience issues when using the IRISPen™ Express 7:
• Consult the Troubleshooting section in the interface .
• Click the question marks in the interface to access the Help file.
• Contact the I.R.I.S. support section at www.irislink.com/support/IRISPen7.