Troubleshooting – ADS-TEC Net Cap User Manual

Page 76

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NetC@p 3.0 76


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Troubleshooting

Transmission very slow

Possible reason

:

Remedy:

NetC@p driver is not installed correctly

NetC@p - Master Info: Screen driver is not
started: NetC@p - Master has to be installed again

Low network bandwidth

100 MBit instead of 10 MBit (refer to How To)

Switch instead of Hub

Colour depth is set too high

Adjust on both systems (Master and Slave) a
medium colour depth (16 Bit). (refer to HowTo)


Screen Contents Unsharp

Possible reason

:

Remedy:

Different screen resolutions are set on
Master and Slave. NetC@p adjusts
automatically to these resolutions.

Adjust the screen resolutions of Master and Slave
(refer to How To)

Make NetC@p display in the Windows mode


Slave cannot be connected to the Master

Possible reason:

Remedy:

There is no network connection

Check the network cable (refer to HowTo)

Master and Slave-ping each other

NetC@p - Master was not started

Start NetC@p Master. The NetC@p Master is
started automatically if it is installed as a server or
registered within Auto start.

The demo-time of the NetC@p - Master
is expired.

Register NetC@p


Slave shuts down the connection incidentally

Possible reason:

Remedy:

The network connection is perhaps
broken (frequent error at WLAN)

Check connection to Access Point

Observe max. transmission range

Increase perhaps the network bandwidth



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