AirLive BC-5010 User Manual

Page 69

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13. Appendix





AirLive BC-5010 User’s Manual

63

Install this device

Status LED does not
light up.

• Check and confirm that the DC power adaptor, included in packaged,
is used. Secure the power connector and re-power it on again.
• If the problem is not solved, the device might be faulty. Contact your
dealer for further help.

The network cabling is
required for the device.

The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T
networking.

The device will be
installed and work if a
firewall exists on the
network.

If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened on
the firewall or NAT router.

The username and
password for the first
time or after factory
default reset

Username = admin and leave password airlive.
Note that it’s all case sensitivity.

Forgot the username
and password

Follow the steps below.
1. Restore the factory default setting by press pressing and holding

down more than 3 seconds on the device.

2. Reconfigure the device.

Forgot the IP address of
the device.

Check IP address of device by using the IPWizard II program or by
UPnP discovery.

IPWizard II program
cannot find the device.

• Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program cannot
detect device over a router.
• If IP address is not assigned to the PC which running IPWizard II
program, then IPWizard II program cannot find device. Make sure that
IP address is assigned to the PC properly.
• Antivirus software on the PC might interfere with the setup program.
Disable the firewall of the antivirus software during setting up this
device.
• Check the firewall setting of your PC or Notebook.

Internet Explorer does
not seem to work well
with the device

Make sure that your Internet Explorer is version 6.0 or later. If you are
experiencing problems, try upgrading to the latest version of
Microsoft’s Internet Explorer from the Microsoft webpage.

IPWizard II program fails
to save the network
parameters.

• Network may have trouble. Confirm the parameters and connections
of the device.

UPnP NAT Traversal

Can not work with NAT
router

• Maybe NAT router does not support UPnP function. Please check
user’s manual of router and turn on UPnP function.

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