Appendix, Faq (q&a) – CCTV Camera Pros Viewtron Video Surveillance DVRs - HD-SDI and Standard Definition CCTV Recorders User Manual

Page 48

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48

Appendix

FAQ (Q&A)

Symptom

Check Point

The system does not turn on and
the indicator on the front panel
does not work at all.

Check if the power supply system is properly connected.

Check the system for the input voltage from the power
source.

If the problem persists even after you have taken the
above actions, check the power supply and replace it
with a new one if necessary.

Some channels display just a black
screen even if they receive video
sources.

Check if the camera is properly connected to the
system and displays the image. Sometimes, this problem
may occur on a camera that is not properly connected
to the video source.

Check if the camera is properly has power.

Sometimes, this problem may occur on a channel with a
weak video signal from a video distributor that is
connected to multiple systems. In this case, input the
video source of the camera directly into the DVR. This
may find the cause and solve the problem.

Check Monitor 1080p available when using HD-SDI
camera.

HD-SDI camera does not work
properly

Check whether using exclusive HD-SDI Cable.

Check whether using exclusive HD-SDI BNC.

Record does not work properly

Check Record Mode.

When Event Record, check Event Setup and Event Sync.

Check OSD Record ICON

Check whether HDD is working properly.

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