Preferences – advanced – CounterPath Bria 3.0 for Windows User Guide – Retail Deployments (Revision 2) User Manual

Page 78

Advertising
background image

CounterPath Corporation

74

Preferences – Advanced

Table 13: Preferences – Advanced

Field

Description

Use slower but more compatible video
format

Turning this field on may improve performance when running Bria on older hardware.

DTMF

You may need to change the DTMF configuration if you cannot interact with interactive
voice response systems (auto attendants, voice-activated menus, and so on).

RTP

This timer controls how calls are disconnected when Bria determines that there is a
problem with the call and the other party has probably disappeared (assuming that you
have not yourself detected the problem and hung up manually).

Typically, the timer is enabled. It is recommended that you not disable it.

You can change the length of the timer, but do not set it to less than 30 seconds.

Recording folder

The folder where files for recording of phone calls will be saved.

Use old style hold

Change this setting only if your VoIP service provider advises you to do so.

Advertising