CounterPath Bria 3.0 for Windows User Guide – Enterprise Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Installing Bria .........................................................................................................................3
Starting Bria ............................................................................................................................4
Configuring Bria .....................................................................................................................5
Setting up a Contact List.........................................................................................................6
Troubleshooting ......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Using Bria .....................................................................................................................................9
Starting and Quitting Bria.......................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................12
Handling Incoming Calls ........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls..............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Instant Messaging ...................................................................................................................26
Sending and Receiving Files...................................................................................................29
Viewing Your Workgroup ......................................................................................................30
Using Resources ...........................................................................................................................31
Contacts Tab ...........................................................................................................................31
History Tab .............................................................................................................................38
Sharing Online Status .............................................................................................................39
Directory Tab ..........................................................................................................................43
Configuring Bria ...........................................................................................................................45
Configuring Accounts.............................................................................................................45
Configuring Preferences .........................................................................................................47
A Troubleshooting ........................................................................................................................57
B Application Hot Keys................................................................................................................61
C Contact List Headings ...............................................................................................................62
D Other Ways to Run Bria............................................................................................................63
E Glossary.....................................................................................................................................64