Preferences – calls – CounterPath Bria 3.5.1 for Mac User Guide - Retail Deployments User Manual

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Bria 3 for Mac User Guide – Retail Deployments

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Preferences – Calls

These settings let you configure how you want auto answer to handle incoming calls, when Auto Answer is
enabled. (To enable Auto Answer, see page 15).

Field

Description

Auto answer

These settings let you configure how you want auto answer to handle incoming calls, when Auto
Answer is enabled. (To enable Auto Answer, see page 15)

DTMF

You may need to change the DTMF configuration if you cannot interact with interactive voice
response systems (auto attendants, voice-activated menus, and so on).

Contact your VoIP service provider for the correct setting.

RTP

This timer controls how calls are disconnected when Bria determines that there is a problem with
the call and the other party has probably disappeared (assuming that you have not yourself
detected the problem and hung up manually).

Typically, the timer is enabled. It is recommended that you not disable it.

You can change the length of the timer, but do not set it to less than 30 seconds.

Preserve bandwidth

When this feature is on, Bria stops sending audio when you are not talking.

When this feature is off, Bria always sends audio, which uses more bandwidth but may result in
better call quality.

Typically off. However, if you are using a slow (dial-up or ISDN) connection, you may want to
turn it on.

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