Preferences – advanced – CounterPath Bria 3.1 for Mac User Guide - Retail Deployments User Manual

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CounterPath Corporation

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Preferences – Advanced

Field

Description

Audio

DTMF

You may need to change the DTMF configuration if you cannot interact with interactive voice
response systems (auto attendants, voice-activated menus, and so on).

Contact your VoIP service provider for the correct setting.

RTP

This timer controls how calls are disconnected when Bria determines that there is a problem with
the call and the other party has probably disappeared (assuming that you have not yourself
detected the problem and hung up manually).

Typically, the timer is enabled. It is recommended that you not disable it.

You can change the length of the timer, but do not set it to less than 30 seconds.

Recording folder

The folder where files for recording of phone calls will be saved.

Transfer folder

The folder where received files will be saved.

Web Page Tabs

You can set up a web page as a new tab in the Resources panel; it will appear alongside
Contacts, History and so on.

Enter the web address and a name (this name will be appear in the tab). Enter a checkbox to
create the tab.

At any time, you can clear the checkbox to remove the tab from the Resources panel.

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