CounterPath Bria Professional 2.4 User Guide - Manual (Page 20)

CounterPath Corporation
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3.5 Handling an Incoming Call
Bria Professional must be running to answer incoming calls. (If Bria Professional is not running, incoming calls
may be directed to voicemail; check with your system administrator.)
Bria Professional rings and information about the incoming call
appears in the Call entry field. In addition, the Call Alert box appears,
even if Bria Professional is minimized. For information on call alerts,
see “Preferences – Alerts & Sounds” on page 53.
The softphone address of the person calling you is displayed. The
display name may also appear.
Ending a Call
Click End on the Call panel. Details of the call remain on the call display. To clear the call display, click Clear.
Auto Answer
To turn auto answer off and on, in the Call panel click Options > Auto Answer. The AA icon appears in the call
display.
Auto answer is initially configured to auto-answer after one ring, and to send only your audio when the call is
established. You can change this configuration; see “Preferences – Advanced” on page 61.
Auto answer is automatically turned off when you shut down or log off.
Action From the... Description
Answer Call panel or Call Alert box Click Answer.
If you are on another call, that first call is automatically put on hold. You are
now talking to the new caller.
Or press Enter (on the keyboard), if Bria Professional is the active application.
Decline Call panel or Call Alert box Click Decline. There will be a busy signal. In some networks, the call will be
directed to voicemail (if you have this service).
Permanently
block the caller Options menu Click the Options button and choose Block this person.
Answer with IM Options menu Click Options and choose Answer with Instant Message. The phone call is
declined, and instead an Instant Message window appears. Type the message
and click Send. (Or close the window if you change your mind.)