Receiving an im – CounterPath Bria Professional 2.3 User Guide User Manual

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CounterPath Corporation

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Receiving an IM

When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears, see
see “Preferences – Application” on page 48.)

If the IM window is already displayed with an IM session with another person, the message from the new
person appears in another tab in that window. (You can set up Bria Professional so that each person has their
own IM window; see “Preferences – Application” on page 48.)

Receiving a File as Part of an IM

The other person may be able to send you files within the IM. The file will appear as a hyperlink. Click on the
hyperlink to open a Browse for Folder that lets you specify where to save the file.

When the file has been successfully retrieved, a prompt will appear to let you open the file immediately.

Receiving a File outside an IM Session

Another person may send a file to you without first starting an IM session. In this case, the Call Alert shows the
name of the file being sent. Click on the link to open an IM window and download the file as described above.

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