A troubleshooting – CounterPath Bria iPad Edition 3.0 User Guide User Manual

Page 73

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Bria iPad Edition User Guide

69

A Troubleshooting

Using Bria Diagnostics

If you have a problem with Bria, customer support may ask you to turn on diagnostics to capture information.

1.

Go to Settings > Advanced Settings. If Verbose Logging is OFF, turn it to ON and tap Apply Changes.

2.

Reproduce the problem. When done, go to Settings > Advanced Settings again.

Tap OK

Tap Yes

Tap

The log file is sent to
customer support.

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