Troubleshooting – Despatch Protocol Controller User Manual

Page 45

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39

Troubleshooting

PROBLEM/

SYMPTOM

PROBABLE

CAUSE

SUGGESTED CORRECTIVE ACTION

Erratic
temperature
control

The controller typically has a proportion band (

PB

)

of 5°F.

•

If the heater is not cycling ON when the process
displayed temperature is 3°F or more below the
setpoint temperature, check:

•

Defective Controller (will not gate SSR)

•

Open Heater Fuses

•

Tripped Hi-limit controller

•

Open Hi-limit relay

•

If the heater is not cycling OFF when the process
displayed temperature is 3°F or more above the
setpoint temperature, check:
•

Defective Controller (Temperature runaway)

•

Shorted SSR

•

Tuning parameters are incorrect (ex. CZO value
too large)

Temperature will
not reach the
Setpoint

The heater is not
turning ON

Defective SSR

The Hi-limit relay
does not click or
pull in when
pressing the

HEATER

ON

pushbutton

•

Defective Controller (will not gate SSR)

•

Open Heater Fuses

•

Tripped Hi-limit controller

•

Test SSR gate signal output.

•

Check both the incoming and output wiring and
voltage.

•

Check for loose wiring connector. Replace Protocol.

Display reads
“HL ERROR”
(blinking)

The process
temperature has
exceeded the Hi-
limit temperature
setpoint.

Controller
Calibration

Set the hi-limit to a higher temperature and press the
RESET pushbutton.

Check

DIAGNOSTICS

MODE

for actual temperature readout

of the Hi-limit (HL-T/C). If the reading is off by greater
than 2-3 degrees or displays 500°C (932°F), calibrate the
controller.

Display reads
“S-TC ERR”
(blinking)

The Control
thermocouple is
open

•

Check for loose connections on the Control T/C
terminals (SEN).

•

Defective T/C. Remove the T/C and short the
terminals with a jumper. The control should display
ambient temperature.

Display reads
“H-TC ERR
(blinking)

The Hi-limit
thermocouple is
open

•

Check for loose connections on the Hi-limit T/C
terminals (HIL)

•

Defective T/C. Remove the T/C and short the
terminals with a jumper. The control should display
ambient temperature

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