Troubleshooting – Bose 40 User Manual

Page 40

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38

December 20, 2001

AM189858_03_V.pdf

Troubleshooting

Problem

What to do

System does not function

• Make sure the power connector is inserted securely into the multi-room interface, the

at all

power cord is inserted securely into the Acoustimass

®

module, and the power pack and

power cord are plugged fully into operating AC wall outlets.

• Be sure to select a source (CD, AM/FM, etc.).
• Unplug the multi-room interface power pack for a few seconds, then reconnect it. This

allows the unit to reset itself after a power surge or power interruption.

No sound

• Increase the volume.
• Check to see if MUTE is flashing on the display. If it is, press the MUTE button to unmute

the sound.

• Make sure the audio input cable is firmly seated in the multi-room interface ROOM A jack

and the multi-pin connector on the other end is firmly seated in the Acoustimass module
AUDIO INPUT jack.

• Check speaker connections.
• Check the connections for any external components. Make sure to select the correct

source for the desired input.

• Be sure the CD is placed correctly label-side up in the magazine, and the magazine is

inserted properly in the CD changer.

• Connect the FM and AM antennas.

Personal™ music center

• Check batteries and their polarity (+ and –). See page 13.

control is inconsistent,

• Operate the music center closer to the multi-room interface.

shows a NO RESPONSE

• Move the music center a few feet to avoid an area of interference.

message, or does not work

• Make sure the audio input cable is firmly seated, and uncoiled.
• Make sure the multi-room interface is connected and plugged in.
• If NO RESPONSE is continuously displayed, the link between your music center and the

multi-room interface may be broken. To re-establish the link, hold the music center close to
the interface. Press and hold MUTE for about 5 seconds until you hear a second beep.
After about 10 seconds, you should hear two beeps to confirm that the link is established.

NOTE: The music center establishes a link with the closest multi-room interface.

CD does not play

• Check to see if the PLAY button symbol

in the display is flashing.

• Make sure the magazine is properly inserted.
• Check to see if there is a disc in the magazine, label-side up. Display shows a flashing

number for a disc that is label-side down or cannot be read. Display shows noCd if no
discs are loaded.

• Eject the magazine and try loading the CD again.
• Check for dirt or dust on the CD. Clean the CD if necessary.
• The disc may be defective. Try another disc.
• Make sure the disc is not a DVD. The CD changer cannot play a DVD disc.
• If the display shows Plug in cd

, check that the CD changer is properly connected.

• If the display message Err appears, there is a mechanical error. Call Bose

®

Customer

Service (see inside back cover for listings).

Maintaining Your Lifestyle

®

40 Music System

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