Internet access, viewing cameras & how it works – EZWatch EZWatchIP 4.0 User Manual

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Internet Access, Viewing Cameras & How it Works

The emergence of high speed internet service in the late 90's brought about the use of static and dynamic IP
addresses. These addresses allow users to connect to the internet through Internet Service Providers (ISP).
The addresses work just like the mailing address for your home or business. It is the internet address your
computer uses while it is connected to the internet.

Both static and dynamic addresses work in similar ways. They both allow you access to the internet. But static
addresses never change. Every time you access the internet you have the same address or IP. Dynamic
addresses can change each time you connect to the internet. Because of this, dynamic addresses cause a
problem when tying to link to the same computer multiple times through the internet. The address or IP for the
computer you are trying to access can randomly change making it impossible for the remote computer to find
the other computer through the internet. All internet providers will issue Dynamic IP address to their customers.
Static IP addresses are considered an additional service and cost an additional monthly fee. Because of this
you must choose to pay your internet provider for a static IP address or sign up for our EZWatch IP service
which eliminates the need to pay for a static IP. We highly recommend using the EZWatch IP service because it
usually saves you money and it allows our support technicians to proved complete trouble shooting support.

EZWatch IP Service:

The high cost of static IP addresses and their limited availability is why we have created our EZWatch IP
service. This service eliminates the need for static IP addresses. It only requires a normal internet connection at
both computers and the service greatly simplifies the set up process. EZWatch IP continuously monitors the IP
address of the DVR and when you want to remotely view your cameras the service automatically redirects you
to the IP address the DVR/Camera Server is currently using. The cost of our service is a 1-time charge of
$99.00, usually a fraction of the costs of static IPs.

How EZWatch IP Works:

The EZWatch IP service allows you to custom create a domain name on our server. You simply type that
domain name into the address bar on your web browser and the EZWatch IP service automatically redirects
you to your DVR/Server anytime you want to log into your system to view and control security cameras. This
service greatly simplifies the remote viewing set up.

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