Brother HL-2070N EN User Manual

Page 82

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Troubleshooting

6 - 11

6

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Make sure that you use paper that meets the recommended specifications. See
What kind of paper can I use? on page 1-4

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Check the printer’s environment - high temperatures and high humidity can
increase the amount of background shading. See Positioning the printer on page
1-3.

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Use a new toner cartridge. See Replacing the toner cartridge on page 5-3

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Use a new drum unit. See Replacing the drum unit on page 5-8.

Ghost

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Make sure you use paper that meets our specifications. Rough-surfaced paper
or thick print media may cause this problem. See What kind of paper can I use?
on page 1-4.

■

Make sure that you choose the appropriate media type in the printer driver. See
What kind of paper can I use? on page 1-4.

■

Try using a new drum unit. See Replacing the drum unit on page 5-8.

Toner specks

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Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See What kind of paper can I use? on page 1-4.

■

The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit
on page 5-8.

Hollow print

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Make sure that you use paper that meets our specifications. See What kind of
paper can I use?
on page 1-4

■

Choose Thick paper mode in the printer driver, or use thinner paper than you
are currently using.

■

Check the printer’s environment because conditions such as high humidity can
cause hollow print. See Positioning the printer on page 1-3.

All black

■

Clean the primary corona wire inside the drum unit by sliding the blue tab. Make
sure you return the blue tab to the home position (

▲). See Cleaning the corona

wire on page 5-14.

■

The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit
on page 5-8.

Examples of poor print
quality

Recommendation

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

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