Heading2 - solutions to common problems, Solutions to common problems – BOXLIGHT MP-350m User Manual
Page 48
 
41
Solutions to Common Problems
Problem: Nothing on projection screen
•
Make sure that the power cord is properly connected to a func-
tional AC electrical outlet. Make sure that the power cord is 
also properly connected to the projector.
•
If the projector is plugged into a power strip, make sure the 
power strip is turned on.
•
Make sure you have removed the lens cap from the projection 
lens at the front of the projector.
•
Make sure the projector is switched on.
•
Check the projector’s lamp to ensure that it is securely con-
nected in the lamp module. See “Replacing the Projection 
Lamp” on page 37.
•
Make sure that the CablePro and the cables do not have any 
bent pins. Check the power cord for bent pins also.
Problem: Color or text not being projected
•
You might need to adjust the brightness up or down until the 
text is visible. Refer to “Brightness + or -” on page 22 for more 
information.
•
Verify that the appropriate input source is selected. See “Com-
puter” on page 22 or “Video” on page 23.
Problem: The screen resolution is not right
•
Make sure the computer’s graphics card is set for a resolution 
of no greater than 1280x1024.
Problem: Image isn’t centered on the screen
•
Reposition the image. Refer to “Horiz. Position” on page 30 
and “Vert. Position” on page 30.
•
If you’re using an extension cable between the CablePro and 
the projector, make sure it’s Boxlight-approved.