Unlocking the drive manually, Wd smartware software is not available, Your computer exits sleep mode – Western Digital My Passport Elite User Manual User Manual

Page 56

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MY PASSPORT ELITE

USER MANUAL

USING THE DRIVE WITH A MAC – 51

Unlocking the Drive Manually

You may need to unlock the drive manually in cases such as the ones described below.

WD SmartWare Software is Not Available

You uninstall the software and leave the drive locked.

You move your drive to another system, and need to unlock it without installing

the software.

To unlock the drive:

1.

Double-click the WD SmartWare virtual CD on the desktop.

2. Double-click the DriveUnlock icon.

The WD SmartWare Drive Unlock screen displays.

3. Enter your password and click the Unlock button. If you do not remember your

password, click the arrow to the left of Password Hint to reveal the hint.

4. Click Unlock to unlock your drive.

If you click Exit, you will not be able to access the files on your drive.

5. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare

Drive Unlock screen. The WD SmartWare Home screen displays.

Your Computer Exits Sleep Mode

If your computer goes into sleep mode, an unlock screen may not display when you
reactivate the computer. To unlock the drive, you can use the VCD as described above,
or the method described below.

To unlock using the WD SmartWare icon:

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