Erasing the drive, Restoring the wd software and disk image – Western Digital My Passport Ultra (Unencrypted drives) User Manual User Manual

Page 53

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MY PASSPORT ULTRA

USER MANUAL

MANAGING AND CUSTOMIZING THE DRIVE

– 49

Erasing the Drive

Note: Erasing your drive also deletes the WD software and all of the support

files, utilities, and user manual files. You can download these to restore
your My Passport to its original configuration after erasing the drive.

1.

Open the WD Drive Utilities software by clicking either:

The WD Drive Utilities desktop shortcut icon if you created one when you

installed the application

Start > All Programs > Western Digital > WD Apps > WD Drive Utilities

See Figure 4 on page 8.

2.

If you have more than one supported My Passport drive connected to your

computer, select the one that you want to erase.

3.

Click Drive Erase to display the Drive Erase dialog:

4.

On the Drive Erase dialog:

a. Read the warning about the loss of data if you erase your drive.

b. Click the I understand check box to signify that you accept the risk.

c. Click Erase Drive.

After the drive erase operation completes, go to

http://support.wdc.com

and see

Knowledge Base answer ID 7 for information about downloading and restoring the WD
software and disk image on your My Passport drive.

Restoring the WD Software and Disk Image

In addition to deleting all of the data on your My Passport drive, erasing or reformatting
the drive also removes the WD software and all of the support files, utilities, online help
and user manual files.

If you ever need to remove and reinstall the WD software on your computer, or move the
drive to another computer and install the software there, you will need to restore the WD
software and disk image on your My Passport drive. To do this, after you have erased or
reformatted the drive, go to

http://support.wdc.com

and see Knowledge Base answer

ID 7.

CAUTION! Erasing your drive permanently deletes all of the data on the drive.
Always make sure that you no longer need any of the data on your drive before
erasing it.

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