Western Digital WD Series I USB External Drive User Manual - Manual (Page 13)

APPENDIX - 10
Warranty Information
Obtaining Service
Western Digital (WD) values your business and always attempts to provide you the very best of service. If this Product ever
requires maintenance, either contact the dealer from whom you originally purchased the Product or telephone WD’s
Technical Support Department. No Product may be returned directly to WD without prior authorization. You may obtain a
return authorization via support.wdc.com or contact our Technical Support Department at 800.275.4932, or
+31.20.446.7651 in Europe. If it is determined that the Product may be defective, you will be given a Return Material
Authorization (RMA) number and instructions for Product return. An unauthorized return (i.e., one for which an RMA
number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved
shipping container, prepaid and insured, to the address provided on your return paperwork. For more information on
packaging or for our shipping address, go to support.wdc.com. Your original box and packaging materials should be kept for
storing or shipping your Western Digital USB 2.0 external hard drive. In order to conclusively establish the period of
warranty, check warranty expiration (serial number required) via support.wdc.com or contact our Technical Support
Department at 800.275.4932, or +31.20.446.7651 in Europe. WD shall have no liability for lost data, regardless of the
cause, recovery of lost data, or data contained in any Product placed in its possesssion.
1 Year Limited Warranty
WDT warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a
period of one (1) year and will conform to WDT’s specification therefor. This limited warranty period shall commence on
the purchase date appearing on your purchase receipt.
WDT shall have no liability for any Product returned if WDT determines that the Product was stolen from WDT or that the
asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WDT receives the
Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels), accident
or mishandling while in your possession. Subject to the limitations specified above, your sole and exclusive warranty shall be,
during the period of warranty specified above and at WDT’s option, the repair or replacement of the Product. The foregoing
warranty of WDT shall extend to repaired or replaced Products for the balance of the applicable period of the original
warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer.
The foregoing limited warranty is WDT’s sole warranty and is applicable only to products sold as new. The remedies
provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory,
including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and
all obligations and liabilities of WDT for damages including, but not limited to accidental, consequential, or special
damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the purchase, use
or performance of the Product, even if WDT has been advised of the possibility of such damages.
In the United States, some states do not allow exclusion or limitations of incidental or consequential damages, so the
limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.