Guarantee – BT Internet Radio User Manual
Page 38
38
Internet Radio – New Style – Edition 5 – 21.09.06 – 7690
Product disposal instructions for business users
•
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Guarantee
•
Your BT Internet Radio is guaranteed for a period of
12 months from the date of purchase.
•
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Internet
Radio or any component thereof, which is identified
as faulty or below standard, or as a result of inferior
workmanship or materials. Products over 28 days old
from the date of purchase may be replaced with a
refurbished or repaired product.
The conditions of this guarantee are:
•
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
•
Proof of purchase is provided.
•
The equipment is returned to BT or its agent as
instructed.
•
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
•
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
•
Prior to returning your product, please read the Help
section beginning on page 35 or contact the Helpline
on 0870 242 1950 for assistance. In the unlikely
event of a defect occurring, please follow the
Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
•
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the radio network.
Returning your radio
•
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the power
supply unit. (Please note that we cannot take
responsibility for goods damaged in transit.) Please
obtain and keep proof of posting from the Post
Office.
General information