Frequently asked questions, Se ct io n – Belkin F1DB102P2 User Manual

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Troubleshooting

My computer does not boot up when connected to the KVM Switch, but

works fine when I connect the keyboard, video, and mouse directly to

the computer.
• Make sure that the keyboard and mouse cables are connected tightly

between the KVM Switch and the computer.
• Check that the keyboard and mouse cables are not crossed.
• Check the cable connections.

I am getting ghosting, shadowing, or fuzzy images on my monitor.
• Check that all video cables are inserted properly to the Cable Kit.
• Check that the monitor you are using supports the resolution and

refresh-rate setting on your computer.
• Lower the video resolution of your monitor.
• Check that the cable length does not exceed 25 feet.
• Check that the graphics card you are using supports the resolution and

refresh-rate setting on your computer.
• Connect the monitor directly into the computer with which you are having

trouble to see if the problem still appears.

I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• Check that the keyboard cable is connected and inserted properly between

the computer and the appropriate port on the KVM Switch.
• Move the mouse and see if it is necessary to log in as a user.
• Connect your monitor directly to the computer to verify that your monitor is

functioning properly.

The computer does not detect a keyboard and I get a keyboard error

reported at boot up.
• Check that the keyboard cable on the KVM Switch is completely connected

to your computer. Tighten any loose connections.
• If you are using the keyboard software that was included with your

keyboard, uninstall it and then reinstall the standard Microsoft

keyboard driver.

Troubleshooting

Troubleshooting

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