Cozzia 16027 - Manual

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Luxury Features 01
02
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Table of Contents
Thank you for purchasing the EC-380 Massage Chair.
Before using your massage chair, please read the contents of this instruction
manual and refer to it when needed.
Luxury Features ................................................... 2
Safety Precautions .............................................. 3-4
Chair Components .............................................. 5-6
Chair Installation & Moving .................................. 7-11
Grounding Instructions ........................................ 12
Chair Specifications ............................................. 13
Operation Guide ................................................... 14-20
Troubleshooting ................................................... 21
Warnings .............................................................. 22
Consumer warranty .............................................. 23-25
Warranty Card (Attachment)
03 Chair components
22 5
6 21
20 7
8 19
18 9
10 17
16 11
Instruction Manual EC-380
When using the massage chair, basic precautions should always be followed to
reduce the risk of electric shock, burns, fire or injury to persons. Please read the
following precautions before using the massage chair.
* Make sure the power plug is securely inserted into a proper electrical outlet to
reduce the risk of short-circuit and fire.
* Always unplug the massage chair from the electrical outlet immediately after
using and before cleaning.
* DO NOT use the massage chair in areas where the humidity is high such as a
sauna or steam room.
* DO NOT use the massage chair outdoors and avoid areas with direct sunlight.
* If the electricity is off, turn the power switch to the OFF position and unplug the
massage chair from the electrical outlet to prevent any damages to the chair
when the electricity comes back on.
* Never plug/unplug the power cord plug socket with wet hands.
* Close and continuous supervision is necessary when the massage chair is used
by, on or near children or disabled persons.
* No more than one person should use the massage chair at a time.
* The massage chair is intended for use as described in the Instruction Manual.
Do not use any attachments other than those recommended by Berkline.
* DO NOT attempt to stand or sit on the backrest, armrest or footrest in order to
prevent accident, injury or damage to the chair.
* Avoid falling asleep while using the massage chair.
* Always keep the massage chair clean, and never insert any objects into or
around the gaps of the massage chair.
* DO NOT move the massage chair by pulling on the power supply cord.
* Make sure there are no children, pets or other obstacles behind or underneath
the massage chair.
* If you find any rips or tears in the fabric of the massage chair contact the Berkline
service department and stop using the chair immediately.
* This massage chair is designed for household use and should not be used in
non-residential settings.
* Please consult your doctor if you are in doubt as to whether or not you should
use this massage chair.
* Please consult a doctor before using the massage chair if you are pregnant,
undergoing any medical treatment, using a medical electronic device such as a
pacemaker, or are experiencing any of the following: Malignant tumor, heart
disease, back pain, abnormal or curved back bone, osteoporosis or acute illness.
* If you experience pain while using the massage chair, stop using the chair
immediately and consult your doctor.
* Never use a massage function on swollen or inflamed parts of the body.
* DO NOT use the massage chair for more than 30 minutes at a time.
* DO NOT use the massage chair where aerosol (spray) products are being used
or where oxygen is being administered.
* This massage chair is a non-professional product designed to provide a comfortable
massage and should not be substituted for appropriate medical treatment.
* If the supply cord is damaged, it must be replaced by a special cord or assembly
available from the manufacturer or its service agent.
Safety Precautions
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14 13
Chair Specifications 06
Grounding Instructions 05
Model No.
Rated Voltage
Rated Frequency
Rated Power Consumption
Timer
Max Time Rate
Length of Wire
Usage Condition
Storage Condition
Safety feature
Using benefits
Description Specifications
EC-380
120V ~
60Hz
220W
5/10/15/25/30 minutes
30 minutes
Product carton: 52" x 30.3" x 32.3"
Side panel carton: 37.8" x 24.4" x 14.6"
Product gross weight: 253.3 lbs
Product net weight: 213.6lbs
Controller wire: 1.3m
Power supply wire: 2.2m
Environment temperature: 10°-40°
Contrasting humidity level: 30-85RH
Storage temperature: 20°-60°
Storage humidity level: 30-85RH
Equipped with overheated and power surge
safety protection
Increasing blood circulation
Relieving muscular fatigue
Dimensions(LxWxH)
Weight
Troubleshooting & Product Maintenance 09
Chair Installations 04
This massage chair is controlled by a microcomputer and is susceptible to power
surges of +10 to –15%.
The following situations may display in the event of a power surge:
1. Make sure the chair is plugged
into a working outlet.
2. Turn the power OFF and then ON
again.
1. Check to see that the plug is well
connected and working.
2. Make sure that the massage chair
switch is turned to the “I” position.
The massage chair is connected
to the power supply but is not
functioning.
The remote control works, but the
massage chair is not functioning.
The massage chair may have
overheated due to prolonged use.
Turn off the power and allow the chair
to cool for 30-50 minutes.
Both the remote control and the
massage chair are not functioning.
Situation Solution
10 Warnings
* Do not use water and other cleaning detergents on the massage chair.
* Do not stack, stab, slit or harshly pull on the surface of the massage chair.
* Gently press the buttons during operation and avoid hitting the buttons with hard
objects.
* Pull out the power supply plug after each use.
* Do not use the massage chair for more than 30 minutes at a time.
* DO NOT position any body part in between the gaps of the leg rest when the
automatic leg extension feature is in operation as demonstrated PIC 1, in order to
prevent pinch to you. If you are remiss to position any body part in between the
gaps of leg rest, please press PAUSE button to stop and then get your body part
out rapidly as demonstrated PIC 2.
* If you have to rise from the chair to stop accident, injury or damage to others by
you or you want to get your feet and calves out when the automatic leg extension
feature is in operation, please press PAUSE button to stop as demonstrated PIC
2, the footrest will gradually deflate in some seconds and then quickly get your foot
and calves out and rise.
Note: This way as above mentioned just using in emergencies. Please bear in
mind that always return the footrest to its original length and restore it to its original
position, then rise from the chair in order to prevent accident, injury or damage to
yourself and chair.
PIC 1 PIC 2
The operation of massage chair is controlled by a microcomputer that performs
various intelligent massage methods and combinations, like Kneading, Tapping,
Clapping, Shiatsu, Rolling, Vibration and Air Massage. All these methods massage
acupressure points accurately to effectively alleviate fatigue, promote metabolism
and improve blood circulation.
The chair is equipped with five sets of full body automatic programs and three sets
of localized automatic programs to thoroughly fulfill your various needs.
Various types of massage functions can be combined for customized massaging
programs, in addition to the precise point massage.
The combination of air pressure for the seat pad and leg as well as the calf and
vibration functions can be set automatically for more effective massage.
● Spring-styled massage that is specially structured for the back is designed
according to curve of the human body to provide a more effective massage.
● The massage rollers use an interlocking gear to provide in-depth massage to the
acupressure points on the back.
● Designed with double automatic adjustment, the chair’s backrest can be adjusted
from 115 to 160, while the footrest, from 0 to 90 to suit you.
● The timer function can be adjusted according to your desired duration of the
massage program.
● Liquid crystal display and glow-in-the-dark display for a user friendly operation
even in the dark.
● Designed with power surge and pressure detector as well as automatic
temperature sensor and auto shutdown mechanism for safety.
● The operation is controlled by intelligent microprocessor for excellent
performance and consistent quality.
Step 1: Install one side panel, tighten it with two socket head screws
Step 2: Insert and connect the backrest to the bottom seat, and fasten the backrest
into the allocated slot.
Step 3: Connect and lock backrest to bottom seat then secure position.
Step 4: Connect the plugs to the corresponding place in the seat according to the
marks given.
Step 5: Unfold the backrest until you hear it click into place.
Step 6: Tighten the remote control holder with four screws. Tighten the placer of
remote control holder in the top of supporter with screws.
Step 7: Connect the cover to the backrest with the zipper.
zipper
Step 8: Clip joint the pillow to the backrest cover.
Wheel
Pillow Pad
Backrest
Backrest Pad
Armrest
Controller
Seat Pad
Calvesrest
Legrest
Footrest
Massaging Position
Moving the Chair
1. Lift up the Calves Rest.
2. Then recline the chair to approximately to 45 degrees, so that you can easily move
the chair around the house with a slight pull push.
Caution:
1) Before you move the chair, please put the footrest back into the original position first.
Otherwise, injuries might occur in the process of moving.
2) Avoid moving the massage chair when there is someone seated on it.
3) Placing a mat underneath the massage chair is advisable, as the moving process
might leave scratches on the floor surface.
Fully insert the plug into an appropriate outlet.
An improper equipment-grounding conductor may result in electric shock. Contact a
qualified electrician if you are not sure that the product is properly grounded. Do not
modify the plug that is included with the massage chair. If the plug does not fit the
outlet, contact a qualified electrician to install an outlet to fit the massage chair plug.
The back massage strength-control pad has been inserted
into the backseat cover.
If strong massage is desired, remove the back massage
strength-control pad from the cover; this strengthens the
massage. If mildermassage are desired, insert the back
massage strength-control pad into the cover; this lessens
the strength of the massage.
07 Controller Diagram
A.
Full Body Auto
Programme
B.
Localised Auto
Programme
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08 Operation Guide
Connect to the power supply, and turn the switch to “I” position. The chair is now in idle
mode. During idle mode, there are only seven funtions: ON/OFF, Foot Extend, Pause,
Recline, Sit Up, Lift Leg or Recline Leg that can be operated.
CONTROL BUTTONS FOR THE MASSAGE CHAIR
1. ON/OFF
The Start/Stop Control Button
Press once on this button and the backlight of the Remote Control will start blinking: the
chair is in idle mode. Press any massage function button to begin massage functions on
the chair. This will also start the Timer.
Press this button again to stop all massage functions, the massage rollers will return to
its original position.
2/3. Recline/Sit Up
Angle Adjustment Control Button for Massage Chair
These two control buttons can adjust the Reclining and Sit Up angle respectively.
Press once on the Reclining or Sit Up control button to adjust the Backrest and Footrest
to a comfortable position. Press any of the control button again to adjust for Reclining,
Sit Up, Lift Leg or Recline Leg, to confirm the position.
4/5. Lift Leg/Recline Leg
Angle Adjustment Control Button for Calves
These two control buttons can adjust massage angle on the Legrest.
Press once on the Lift Leg or Recline Leg control button, and the Legrest will adjust itself
to a comfortable position. Press any of the control buttons again for Reclining, Sit Up, Lift
Leg or Recline Leg to confirm the position.
Note: The adjustment angle functions will be activated by sustained pressing of the
button for 2 seconds.
6/7. Length Adjustment Control Button for Legrest
These two control buttons can adjust the length on the legrest.
Press the button once to adjust the legrest to a comfortable length. Press the button
again to confirm the length.
8. Length Auto Adjustment Control Button
It’s equipped with an Auto Function that length of footrest can be adjusted according to
the user’s leg length for a more effective massage. Every time the button is pressed, the
auto function will detect the best massage length.
9. Timer
The Timer’s Time Interval
After the masage process is activated, the chair will be automatically set on a 15-minute
Timer. Subsequently, every time the “TIMER” button is pressed, the Timer’s interval will
be changed in the sequence of “20>25>30>5>10>15” minutes.
When there is only 1 minute remaining in the set time, the Backlight of the Remote
Control will light up automatically, followed by 5 beeps to alert the user.
10. The Pause Button
When the chair is in massage mode and the user wants to temporarily pause it, press
the Pause button and all massage functions will stop. The “Pause” icon will be blinking
on the Liquid Crystal Display and the set time countdown will be paused as well. The
chair is now in idle mode. Only the “Pause, Sit Up, Lift Leg, Recline Leg” can be used.
Press the Pause button again to immediately cease the “Pause” function and resume the
original massage function. The countdown continues.
11. Zero-G
Press this button to active the Zero-G function. Press the button again to stop the Zero-G
massage function.
A. Full Body Auto Programme
If one of the five Auto Programmes is activated before the Auto Scan of the entire body,
the machine will automatically do a height scan for the back. At the same time the user
can manually adjust the massage height to the prefered level.
The following are the Auto Programmes available:
12. Healthcare
13. Relax
14. Therapy
15. Smart
16. Circulation
The Backrest and Footrest will resume original position when this Auto Programme is
about to end.
B. Localised Auto Programme
This programme gives precise massage at the exact part of the body for better
localized-massage effect.
17. Neck/Shoulder
Neck/Shoulder Auto Programme Start/Stop Control Button.
18. Back/Lumbar
Back/Lumbar Auto Programme Start/Stop Control Button.
19. Lower Body
Lower Body Start/Stop Control Button.
20. Demo
Press this button for a brief demonstration of the features of the massage chair.
21. Tapping
Tapping funtion Start/Stop Control Button- 3 sizes of width, 5 levels of speed to be
adjusted.
Press this button once to active the tapping function for a full back massage at medium
speed. Press the button again to stop the tapping massage function.
22. Clapping
Clapping function Start/Stop Control Button- 3 sizes of width, 5 levels of speed to be
adjusted.
Press this button once to active the clapping function for a full back massage at medium
speed. Press the button again to stop the clapping massage function.
23. Shiatsu
Shiatsu function Start/Stop Control Button- 3 sizes of width, 5 levels of speed to be
adjusted.
Press this button once to active the shiatse function for a full back massage at medium
intensity. Press the button again, to stop the shiatsu massage function.
24. Rolling
Rolling function Start/Stop Control Button- 3 sizes of width.
Press this button once and it will activate the Rolling function for full back massage.
Press again to stop the function.
This function cannot be used to perform “Spot” massage.
25. Swedish
Swedish function Start/Stop Control Button- 5 levels of speed to be adjusted.
Press this button once and it will activate the Swedish function for full back massage.
Press again to stop the function.
26. Speed
The Speed Adjustment button for Tapping, Clapping, Swedish and Shiatsu mode.
After activating the Tapping, Clapping, Swedish or Shiatsu function, every time the
button is pressed, the strength can be adjusted in the cycle.
27. Width
The Width Adjustment button for Tapping, Clapping, Shiatsu, Rolling mode.
After activating the Tapping, Clapping, Shiatsu or Rolling function, every time the button
is pressed, the width can be adjusted in the cycle.
28. Kneading
Kneading function Start/Stop Control Button- 5 strength levels to be adjusted
Press once on “Kneading” to activate full back-massage of Kneading mode, press again
to stop the Kneading function.
This function can be combined with Tapping/Clapping/Shiatsu to enjoy Kneading +
Tapping, Kneading + Clapping, Kneading + Shiatsu multi massage functions.
29. Strength
The Adjustment Button for Kneading Speed
After activating the Kneading function, every time the button is pressed, the speed can
be adjusted in the cycle.
Setting Spot or Localised Back Massage
30. Spot
The Spot or Localised Back massage
This button allows user to select Spot massage for any part on the back. Press this button
once to activate spot massage while the original massage mode continues to run at the
original position. Press again to cease Spot massage function and resume full back
massage function.
31. Partial
The Partial Back Massage
This button allows user to select Partial Massage for any part of the back. The position for
Partial Massage can be adjusted for a user friendly method of Localised Massage.
Press this button once to continue the original massage mode, while activating Partial
Massage, which takes the original position as the centre to perform Partial Massage with
the width of approx. 8cm. Press again to stop Partial Massage function and resume full
back massage function.
Setting Seat/Leg Vibration
32. Seat V
Seat Vibration function Start/Stop Control Button
Press the Vibration button once to activate the Vibration. Press this button again and it will
stop the Vibration function.
33. Back & Seat
Back and Seat Air-pressure Start/Stop Control Button- 5 levels of intensity to be adjusted.
Press once to activate Seat Air-pressure massage mode. Press again to stop the
function.
34. Calves
Calves Air-pressure Control Button- 5 levels of intensity to be adjusted
Press once to activate Calves Air-pressure Massage Mode to enjoy rhythmic air-pressure
massage at the calves. Press again to stop the function.
35. Auto
Auto Air Squeeze function Start/Stop Button- 5 levels of intensity to be adjusted
Press once to activate pre-programmed Air-pressure Massage Mode to enjoy rhythmic
air-pressure massage. Press again to stop the function.
36. Intensity
The Intensity Adjustment Button for Air-pressure, Auto or Manual- 5 levels of intensity to
be chosen.
After activating the Air-pressure function, press this button to adjust the intensigy in the
cycle.
37/38. Upward & Downward
Position Adjustment Button for Spot or Partial Massage
These keys are used for adjusting backrest massage position to achieve spot massage.
Press Upward & Downward key continuously until the massage wheel rolls to ideal
position and then undo the key to get the spot massage function.
Press Rolling key to eliminate spot function.
Finish Operating
Please press the “ON/OFF” button after use, the chair will stop operation. Massage
Rollers will resume to its original position; then switch the power supply button under the
chair to “O” and unplug the machine from the socket.
1. When positioning the chair, please leave 80cm of space
behind the backrest to allow free reclining of the backrest.
2. Unplug from outlet when installing the Chair parts.
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11 COZZIA Consumer Warranty
COZZIA products have the following warranty: COZZIA’s massage chairs,
motion upholstery and home theater massage seating provide a one year in-home
service warranty and a two-year parts warranty. COZZIA customer service will not
issue Return Material Authorizations (RMAs) for products. COZZIA products will be
either repaired by the consumer or by an in-home technician. COZZIA will not issue
Return Material Authorizations (RMAs) for buyer’s remorse.
SERVICE AND TECHNICAL SUPPORT
Consumers may contact COZZIA’s customer service department at 1-877-977-0656
between 9:00 am and 5:00 pm PST, Monday through Friday or email us at
[email protected] or visit our web at www.cozzia-usa.com for warranty or
service issues.
Consumers are required to provide the unit serial number and dated proof of
purchase (sales receipt) when they contact the COZZIA service department
regarding a repair.
A COZZIA customer service representative will attend to most consumer inquiries,
but in some cases a technical service specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. COZZIA customer service
will verify that the unit has failed and provide instructions for repairing a unit. All
applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be
charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
EXTENDED WARRANTIES:
Cozzia offers extended warranty programs to enhance ownership of Cozzia
product. Extended warranty provides: 3-year limited repair or replacement massage
chair warranty with on-site service.
Please visit www.cozzia-usa.com for the latest terms and pricing for extended
warranties.
● Floor Models and Demonstration Units have a prorated warranty period
that begins the day the model is placed on the floor and connected to an
electrical outlet by the retail partner. Proof of purchase is required in order
to obtain warranty service and parts. Non-warranty parts and service are
available at a “per incident” charge.
●
Warranty Coverage Period - Warranty coverage starts at the time that the
consumer PURCHASES their chair. Proof of purchase is required for all
warranty repairs. The warranty time period is measured by continuous
calendar days based on a seven-day week.
●
Field Service – COZZIA customer service department will diagnose and
schedule an authorized service provider to repair the chair in the
consumer's residence.
●
Parts - All parts deemed necessary for repairs will be shipped to the
consumer at no charge by the COZZIA service department.
PRODUCT REPAIRS
Many COZZIA product repairs may be performed by the consumer in their own home
with parts and instructions supplied by COZZIA such as remote controller
replacements that don’t require a technician.
Canadian consumers may contact COZZIA's customer service department at
1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for
warranty or service issues.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
● Warranties are only valid in the 48 contiguous United States and Canada
and are contingent upon the consumer operating the chair according to the
corresponding instruction manual.
● The warranty only applies to COZZIA products and does not include any
accessories or enhancements.
● Field service requires pre-approval and must be performed by COZZIA’s
authorized field service personnel. Field service is only available in the
United States and in major metropolitan areas in Canada.
● Softening of foams and filling composites in pillows, pads, and memory
foam occurs naturally and does not constitute a defect under this warranty.
● Fading, wear and piling of fabrics occurs naturally and does not constitute
a defect under this warranty.
● Natural markings, grain and dye variations in leather do not constitute a
defect under this warranty.
● Warranties do not cover any loss or damage resulting from improper
installation, unauthorized repairs or modifications, improper use of
electrical/power supply, loss of power, dropped product, a malfunction or
damage of an operating part from failure to provide manufacturer's
recommended maintenance, transportation damage, theft, abuse, misuse,
neglect, vandalism or environmental conditions (fire, floods, rust, corrosion,
sand, dirt, windstorm, hail, earthquake or exposure to weather conditions),
loss of use during the period the product is at a repair facility, or otherwise
awaiting parts or repair.
● Damage due to shipping and handling does not constitute a defect under
this warranty.
● Under no circumstance shall COZZIA or its representatives be liable for
indirect, consequential, or incidental damages (including damages for lost
profits, business interruption, bodily injury, medical and the like), even if
any party has been advised of the possibility of such damages.
● Warranties are non-transferable and shall be in lieu of any other warranty,
express or implied, including but not limited to any implied warranty or
merchantability or fitness for particular use.
● COZZIA’s sole liability and the purchaser's exclusive remedy shall be for
the repair, or at COZZIA’s option, for the replacement of the defective part.
Not withstanding the above, if replacements parts for defective materials
are not available, COZZIA reserves the right to make substitutions in lieu
of repair or replacement.
● All warranties begin on the DATE OF PURCHASE; no allowance or
extension is offered for delivery and/or installation.
● Warranties do not apply to rental, business, commercial, institutional or
other non-residential users.
Product Serial No. (located on product):
Purchase Price: Model No:
Date Purchased:
First Name: Last Name:
Address:
City: State: Zip:
Phone:
Email:
Please mail to:
Cozzia USA LLC
14251 E Don Julian Rd
City Of Industry CA 91710
Tel: 1-877-977-0656
Fax: 1-800-521-4712
WARRANTY REGISTRATION FORM
Warranty Card