Help topics & frequently asked questions – Vizio XVTHB100 - Quickstart Guide User Manual

Page 12

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HELP TOPICS & FREQUENTLY ASKED QUESTIONS

There is no power.

• Fully charge the battery each time you charge the headphones.
• Press and hold the

Power button for 3 seconds to turn the headphones on.

There is no sound.

• Increase the volume. Press

Volume Up on the headphones or on your device.

• If using Bluetooth mode, ensure your device is within range of the headphones (usually 30 feet).
• If connected with the 3.5mm cable, ensure the cable is securely connected to your device and to
the headphones.

I cannot hear phone

calls / I cannot pair

with my phone.

• Ensure your phone is Bluetooth-capable. If it is not, you must either connect your phone to a
Bluetooth adapter (not included), or use a Bluetooth-capable phone.
• Increase the volume. Press

Volume Up on the headphones or on your device.

• If using Bluetooth mode, ensure your device is within range of the headphones (about 30 feet).

The buttons do not

control my music

player.

• If using an iPhone

®

or iPod

®

touch, ensure it is updated with the most current software (iOS 4.1 or higher).

• If connected with the 3.5mm cable, only the

Power and Volume Up/Down buttons function.

How many Bluetooth

devices can I pair to

the headphones?

• You can pair up to two Bluetooth devices at one time: One cell phone with a Hands-Free Profile
(HFP) and one device with A2DP, such as a laptop or mp3 player. You cannot connect two HFP or two A2DP
devices simultaneously.

Can I pair two sets

of headphones to my

device at once?

• Most devices only support one Bluetooth connection at a time. See your device’s User Guide.

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