Brother HL-1435 User Manual

Page 90

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TROUBLESHOOTING 6 - 13

Black toner marks across

the page

■

The drum unit may be damaged. Put in a new drum unit. See Replacing the
drum unit on page 5-9
.

■

Make sure that you use paper that meets our specifications. See What kind
of paper can I use? on page 1-5
.

■

If you use label sheets, the glue from the sheets may sometimes stick to

the OPC drum surface. Clean the drum unit. See Cleaning on page 5-12.

■

Do not use paper that has clips or staples because they will scratch the

surface of the drum.

■

If the unpacked drum unit is in direct sunlight or room light, the unit may be

damaged.

White lines across the page

■

Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause the problem.

■

Make sure that you select the appropriate media type in the printer driver.

■

The problem may disappear by itself. Try printing multiple pages to clear this
problem, especially if the printer has not been used for a long time.

■

The drum unit may be damaged. Put in a new drum unit. See Replacing the
drum unit on page 5-9
.

Lines across the page

■

Clean the inside of the printer and the primary corona wire in the drum unit.
See Cleaning on page 5-12.

■

The drum unit may be damaged. Put in a new drum unit. See Replacing the
drum unit on page 5-9
.

Black lines down the page

Printed pages have toner
stains down the page.

■

Clean the primary corona wire of the drum unit. See Cleaning on page 5-12.

■

Make sure the primary corona wire cleaner is at the home position (

▲

).

■

The drum unit may be damaged. Install a new drum unit. See Replacing the
drum unit on page 5-9
.

■

The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 5-3
. Make sure that a torn piece of
paper is not inside the printer covering the scanner window.

■

The fixing unit may be smudged. Call Customer Service.

Examples of poor print
quality

Recommendation

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