SONIQ IV190T - Manual (Page 33)

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TROUBLESHOOTING GUIDE
SYMPTOM CAUSE (AND REMEDY)
The remote does not
function.
• Check that the AC power cord is connected.
• The unit is not turned on.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with new ones.
No power.
• Make sure that you select DVD mode.
• The system is in pause mode. Press the PLAY button to return to normal
PLAY mode.
• Fast-forward or fast-reverse is performed. Press the PLAY button to
return to normal play mode.
• Make sure the VIDEO output and AV IN input connections are correct.
• The unit is too hot, shut off the unit for 30 minutes to cool it down.
DVD
No sound or only a
very low-level sound
is heard.
• The region number of the disc doesn’t match the region number of this
unit.
No picture.
The picture is not
clear.
• Clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened
with alcohol.
• Clean the disc.
The disc does not
play.
Severe hum or noise is
heard.
• There is no disc inside (“No Disc” appears on the screen).
• Insert the disc correctly with the playback side facing frontwards.
• Clean the disc.
• A non-valid disc has been inserted. The unit and disc region number are
incompatible.
• Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
iPod
iPod does not dock
properly or does not
install properly.
iPod does not respond to
the speaker system.
• Remove your iPod from the dock and check for obstruction on
the connectors in the dock and on your iPod.
• Make sure that your iPod is working properly before docking
into the unit. Please refer to your iPod manual for details.