Cisco 7912G - Manual (Page 105)

C H A P T E R
7-1
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco Unified IP Phones
OL-8131-01
7
Troubleshooting the Cisco Unified IP
Phone
Cisco Unified IP Phones provide information that can assist you in
troubleshooting problems with your Cisco Unified IP Phone or in your IP
telephony network.
This chapter includes the following sections:
• Resolving Startup Problems, page 7-2
• Cisco Unified IP Phone Resets Unexpectedly, page 7-8
• General Troubleshooting Tips for the Cisco Unified IP Phone, page 7-11
• Logging Information for Troubleshooting, page 7-12
• Resetting the Cisco Unified IP Phone, page 7-15
• Using the nptcap Tool
• Where to Go for More Troubleshooting Information, page 7-17
• Cleaning the Cisco Unified IP Phone, page 7-17